All Cellphone Cases Are $15 In-Store Only
BUILT TO PREFORM, NOT LOOK PRETTY
About Cosmetic Imperfections on Refurbished Devices
Refurbished Windows Computers
Our Windows laptops and desktops are professionally refurbished, fully tested, and backed by a 1-3-Year Limited Hardware Warranty.
Cosmetic Wear
- Light scratches or scuffs
- Minor screen blemishes
- Signs of prior use
Cosmetic wear is visual only and does not affect performance.
What We Guarantee
- Passed full diagnostic testing
- Reliable hardware and software performance
- Ideal for work, school, business, and everyday use
Returns
We do not accept returns for cosmetic condition. This allows us to keep pricing affordable.
Windows Warranty Covers
- Hardware failures (RAM, storage, motherboard, power supply, etc.)
Not Covered
- Cosmetic wear
- Accidental or customer-caused damage
Apple Products & Cell Phones
Apple devices and phones are pre-owned. Each is cleaned, inspected, and fully tested before sale.
Warranty
- Not Included. We Recommend Upsie.com
Warranty Support
All products are covered by a limited warranty for manufacturer defects, as outlined below:
• Warranty claims must be submitted through Jackson Computer Shop.
• Customers are responsible for all shipping costs related to warranty assessments and repairs.
• Warranty coverage includes hardware failures due to manufacturer defects only.
• Replacement or repair is provided at the supplier’s discretion after assessment.
What’s Not Covered
• Accidental damage, liquid damage, or misuse
• Cosmetic wear and tear
• Software issues or user-installed modifications
Warranty Process
To start a warranty claim:
1. Contact us with your order number and a description of the issue.
2. Ship the product (at your expense) to the address we provide after approval.
3. Once assessed, we’ll notify you of the outcome and next steps.
Jackson Computer Shop
1826 College Ave, Jackson, AL 36545
251-262-1047