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Jackson Computer Shop
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Jackson Computer Shop
Store
Internet Services
Data Recovery
Services
What To Expect
Warranty Information
Apple Warranty Info
Shipping & Order Policy
Privacy Policy
Contact Us
Blog
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Cellphone and Apple Product Warranty Info

Start a Plan

 

Step 1: Go to Upsie

  • Visit upsie.com
     
  • Click “Get a Plan”
     

Step 2: Choose Your Device

Select the type of device you want to protect:

  • 📱 Smartphone (iPhone, Android)
     
  • 💻 Laptop / MacBook
     
  • 📱 Tablet / iPad
     
  • 🎮 Gaming console
     
  • ⌚ Smartwatch
    (and more)
     

Step 3: Enter Device Details

You’ll be asked for:

  • Brand (Apple, Samsung, Dell, etc.)
     
  • Model (iPhone 13, MacBook Air M1, etc.)
     
  • Purchase price (what you paid)
     
  • Where you bought it (local store, online, etc.)
     

  •  

Step 4: Choose Your Plan

Upsie will show:

  • Monthly or 2-year coverage options
     
  • Deductible amounts
     
  • What’s covered (accidental damage, drops, spills, etc.)
     

💡 Example pricing:

  • Phones: around $7.99/month
     
  • Laptops/MacBooks: around $6.99/month
     

Step 5: Create Your Account & Pay

  • Enter your email and create a password
     
  • Add payment info
     
  • Complete checkout
     

✅ You’re now covered!
You’ll receive a confirmation email — save it.

How To File a Claim with Upsie

 

Step 1: Log In

  • Go to upsie.com
     
  • Click “My Account”
     
  • Log in with your email and password
     

Step 2: Select Your Device

  • Choose the device with the issue
     
  • Click “File a Claim”
     

Step 3: Describe the Problem

You’ll answer questions like:

  • What happened? (drop, spill, screen crack, etc.)
     
  • When did it happen?
     
  • Is the device still powering on?
     

📸 You may be asked to upload photos of the damage.

Step 4: Choose Repair or Replacement

Upsie will guide you to:

  • A local repair shop, or
     
  • A mail-in repair, or
     
  • A replacement device (if repair isn’t possible)
     

👉 Many claims are approved same day.

Step 5: Pay the Deductible (If Required)

  • Deductible varies by device and plan
     
  • Paid online during the claim process
     

Step 6: Get Fixed

  • Bring the device to the repair location or
     
  • Ship it using Upsie’s instructions
     

🎉 That’s it! Repair or replacement complete!

Support@jacksoncomputershop.com jacksoncomputershop@gmail.com

1826 College Ave, Jackson, AL 36545
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